Before Your Appointment
Q & A
We aim to make sure our GLAMOur Girls have the best possible Experience;
both prior and post-treatment.
Please read the following INFORMATION Before booking an appointment at Liv Lash Boutique.
Children under the age of 18 REQUIRE preauthorized parental CONSENT.
Liv Lashes (mink or silk) are expertly crafted to appear natural-looking, and last up to 3 months with proper care & refill maintenance! The technique used will create a more full, & luscious look. Up to 3 faux lashes can be applied to an individual lash to create beautiful, outlined eyes. This allows us to customize each lash application to suit your look - even if you naturally have thinner lashes! Choose between a range of styles which vary in density, length, and color - Mermaid Lashes!
Receiving the proper volume technique is important!
Please do your research and only choose qualified and experienced technicians to apply your volume set.
OLIVIA WAS TRAINED IN HOLLYWOOD, CA & HAS 12+ YEARS EXPERIENCE.
WE REQUIRE FULL REMOVAL OF ANY EXISTING LASHES before applying a new set!
If you are looking to get a lash correction, ALL lash extensions must be removed before new lash application.
Lashes should be clean and mascara-free.
Be ready for a thorough consultation.
Individual lashes are black in colour, so a tint is suggested if lashes are light (patch test will be performed prior to tinting; which is a separate service).
Must be free of any contraindications!
Local Contraindications: treatments cannot be performed over contraindicated areas.
Medical Contraindications: please seek medical advice prior to booking. In circumstances where medical permission cannot be obtained, clients must give their informed consent in writing.
Total Contraindications: prohibit a treatment from taking place.
Scar tissue (6 months minor operation, 2 years major operation)
Check any condition that is already being treated by a GP or another practitioner.
Reaction to Patch Test
Skin Condition around eye area (Eczema, Dermatitis, Psoriasis)
Any eye surgery (approximately 6 months)
Contact lenses must be removed
A recent eye infection
Dry Eye Syndrome
Do not get lashes wet for first 48 hours.
Avoid steam, saunas and swimming for the first 48 hours.
Avoid touching, rubbing, or introducing foreign bodies or contaminants into the eye area.
Ensure lashes are not disturbed or manipulated into different positions (e.g. when sleeping, cleansing the face, applying moisturizer or cosmetics).
Do not perm lashes or use curlers.
Do not use waterproof mascara.
Use oil-free make up remover if mascara is worn.
Please book an appointment to have your lashes removed in the salon.
We suggest booking for a refill appointment every 2 – 3 weeks to keep your lashes looking their best. (The average lash cycle is 90 days, so lashes will naturally fall out during this time.)
We offer a 5-day lash warranty. If you have any issues, call us within 5 days. EXCLUSIVELY OFFERED BY LIV LASH!
Waxing frequently brightens dark areas, smooths skin, and allows thinner hair growth. This makes your experience less stimulating as you go! we use a combination of soft, film and chemical-free waxes to ensure a great and gentle service.
For best results, our estheticians recommend waxing every 2-4 weeks (varies per person & area) between each appointment.
To ensure a successful waxing experience, please read and follow these instructions:
If you are currently using or experiencing any of the following, please inform your technician. These products can make the skin more sensitive. Thin, sensitive skin is more vulnerable to lifting and sensitivity during waxing.
Cancer or Chemo patients
Cold Sores / Herpes Simplex Virus
Botox or Collagen injections within 7 days
PRECAUTIONS & CONSIDERATIONS: Please read these valuable guidelines:
Hair must be at least 3/4 inches for best results.
Sunburned, irritated or areas with open skin cannot be waxed.
Moles cannot be waxed.
You must wait a minimum of seven (7) days before waxing after a light chemical peel or Microdermabrasion.
Waxing cannot be performed if you have been in a tanning booth the same day.
Waxing cannot be performed if you have had laser skin resurfacing within the past year.
Waxing cannot be performed if you have had a physician administered peel within the past two (2) years.
If irritation should occur, recommend you use an antibiotic ointment such as Neosporin to keep the area continually moist to avoid infection and scabbing.
No sun/tanning booths for 2 days following a waxing treatment. Extra precaution should be taken if using tanning accelerators. Wait 2-3 days to wax before/after tanning with accelerators.
No hot baths for 24 hours following a body waxing treatment.
No abrasives for 24 hours following a waxing treatment.
No deodorants for 24 hours following an underarm waxing treatment.
Women may experience extra sensitivity to waxing up to a week prior to the beginning of their menstrual cycle.
Maintaining a proper skincare routine is the key to glowing & healthy skin. Cleansing, toning and moisturizing twice per day is highly recommended! Exfoliating and applying a masque is also ESSENTIAL! (2-3 times per week) Our facials are designed to kickstart your journey to healthy skin. Enjoy a variety of organic skincare ingredients, along with effective skincare techniques. We recommend a facial every 3-4 weeks to KEEP your skin looking it's best.
Contraindications that prevent a facial treatment:
Viruses such as:
Bacterial infections ( impetigo, boils, conjunctivitis, styes)
Fungal infections (ringworm, blepharitis)
Undiagnosed lumps or swelling
Known sensitivity or allergy to products
The skin has been deep cleansed, stimulated and nourished. No aftercare is needed except to leave it alone. Avoid picking, squeezing pimples or touching the area.
Do not apply make-up for at least 8 hours if possible, Avoid any further overstimulation and heat treatments for at least 12 hours, Avoid highly perfumed products, No depilation (hair removal) should take place after a facial, If any rash, irritation or itching occurs just apply a cool compress to the area.
Contraindications for massage:
Fever: Massage increases overall circulation and could therefore work against your body's natural defenses.
Inflammation: Massage can further irritate an area of inflammation, so you should not administer it. Inflamed conditions include phlebitis (inflammation of a vein), dermatitis (inflammation of the skin), arthritis (inflammation of the joints), and so on. In the case of localized problems, you can still massage around them, however, avoiding the inflammation itself.
High blood pressure: High blood pressure means excessive pressure against blood vessel walls. Massage affects the blood vessels, and so people with high blood pressure or a heart condition should receive light, sedating massages, if at all.
Infectious diseases: Massage is not a good idea for someone coming down with the flu or diphtheria, for example, and to make matters worse, you expose yourself to the virus as well.
Hernia: Hernias are protrusions of part of an organ (such as the intestines) through a muscular wall. It's not a good idea to try to push these organs back inside. Surgery works better.
Osteoporosis: Elderly people with a severe stoop to the shoulders often have this condition, in which bones become porous, brittle, and fragile. Massage may be too intense for this condition.
Varicose veins: Massage directly over varicose veins can worsen the problem. However, if you apply a very light massage next to the problem, always in a direction toward the heart, it can be very beneficial.
Broken bones: A little light massage to the surrounding areas, though, can improve circulation and be quite helpful.
Skin problems: You should avoid anything that looks like it shouldn't be there, such as rashes, wounds, bruises, burns, boils, and blisters, for example. Usually these problems are local, so you can still massage in other areas.
Cancer: Cancer can spread through the lymphatic system, and because massage increases lymphatic circulation, it may potentially spread the disease as well. Simple, caring touch is fine, but massage strokes that stimulate circulation are not. Always check with a doctor first, or bring a doctor's note when being serviced.
Recent Body Piercings or Tattoos
Pigmentation Disorders or Pigmentation Patches (clients discretion)
Botox, Fillers and recent Cosmetic Procedures
Skin disorders (Eczema, Dermatitis, Psoriasis)
Recent Heat treatment (Waxing, Electrolysis, Sauna, Steam room)
Skin should be free from self tan, perfume, deodorant, SPF, salt water and aromatherapy oils.
Waxing or shaving should be completed at least 24 hours prior to the treatment.
The evening or morning before your treatment, exfoliate your entire body. Pay special attention to dry areas of your body such as hands, elbows, knees and feet.
Cover bleached hair or eyebrows.
Wear dark, loose fitting clothing with dark coloured underwear. The tanning solution may stain light hair, man-made fibers and wool.
If you have sensitive skin we recommend you have a patch test prior to every treatment.
Do not shower or bathe for a minimum of 4 hours after your treatment.
Do not participate in any activity which may cause perspiration for at least 12 hours after the treatment.
The tanning solution can be left on overnight although it may transfer onto bed linens.
Apply moisturiser daily.
Exfoliate your skin with body polish every 2-3 days to ensure even fading.
After showering, pat the skin dry rather than rubbing.
Avoid swimming pools.
under 18 years of age
pregnant or lactating women
skin diseases such as psoriasis, eczema and undiagnosed rashes or blisters.
allergies to makeup or colors
easily triggered post inflammatory hyper pigmentation
transmittable blood conditions like HIV or Hepatitis
active skin cancer in the area to be tattooed
uncontrolled high blood pressure or mitral valve disorder
Accutane or steroids
allergic reactions to topical anesthetics.
AHA’s (lactic, glycolic, citric, retinoic and tartaric acids) or any OTC creams and lotions for tone correcting, anti-aging, exfoliating, fading can discolor your permanent makeup
Flu or Cold: Please reschedule your appointment if you have a cold, flu or sinus/respiratory infection.
Coumadin: Amount of bleeding and response to topical epinephrine will determine coverage per appointment. If excessive bleeding occurs, extra appointments may be necessary for desired outcome or procedure may not be effective.
Shingles: If you have shingles on your face, wait several months to get permanent makeup.
Eye-lift or blepharoplasty: Wait about 3 months.
Consultation form with signature is required prior to any service.